Terms and Conditions

Healing Saathi’s Donation Refund Policy

Healing Saathi has instituted a donation refund policy to ensure fair and transparent processing of requests for the refund of donations, as digital payments are becoming more frequent. We expect that all donors will exercise due diligence when making donations. We also recognise that a donation may be made erroneously or that donors may change their mind. Healing Saathi will examine requests for refunds and endeavour to approve them. In doing so, we may ask for a reason for the refund. We may also require documents and further verification from the donor.

Healing Saathi is not obliged to give refunds on donations and may, at our discretion, decline any requests, particularly if an 80G Certificate  issued.

Your refund request must contain the following:

• The date of the donation
• The amount of the donation
• The method of payment

Your request must reach Healing Saathi’s office within seven days from the date you made the donation.

The refund process may take seven to 30 business days, depending on the availability of the information from the third party (e.g. credit card companies and banks) through which the transaction was processed.

Monthly donations Terms and conditions

When you donate on a monthly basis, you not only help us have a larger impact in improving lives of animals but also assist us in planning our grassroots work more efficiently. Auto-recurring monthly donations further help us reduce the costs incurred to reach out to you.

As a Healing Saathi monthly donor, you will get the following:

• A hassle-free monthly donation sign-up process
• The assurance that your donation will be put to work immediately
• The option to change or cancel your donation at any time

Modify or Cancel Monthly Mandate

To make any changes to the mandate or to discontinue it, please contact us at  healingsaathi@gmail.com or whatsapp/call us on